Bona runs the property office — and everyone sees their own truth.
One portfolio underneath. Five scoped views on top: the office, the owner, the resident, the maintenance crew, and the platform. Every number is stored in integer cents, every money action is audited, and anything not configured says so on screen.
Five doors into one system
Access is enforced by the server, not by hiding buttons. Another company's records don't just get blocked — they appear not to exist.
Office
Portfolio, rent roll & delinquency, leasing funnel, charges & payments, work orders, vendors, documents, calendar, messaging, audit log.
Owner
Read-only financial rollups, scoped to the properties they own — transparency without operational access.
Resident
Their lease, their charges, their balance. Nothing else.
Crew
Assigned jobs only; status flows back to the office board.
Platform
Company provisioning — the one cross-company role, and every action of it is audited.
Money, handled carefully
- Integer cents everywhere. No floating-point money exists in the system.
- One ledger per unit, atomic writes. A balance changes in one transaction or not at all.
- Duplicate-proof payment webhooks. A payment notification delivered twice records once — by design, and tested.
- Audited. Every money- or access-shaped action leaves a reviewable trail.
Security, stated plainly
- Two-factor sign-in (authenticator app) and lockout after repeated failures.
- Forced password change on first login; sessions revocable instantly.
- Card data never touches Bona — payments are processor-hosted (SAQ-A posture).
- NIST-aligned practices. We claim practices we follow — not certifications we don't hold.
Where Bona is today — said plainly
Every ViaVela product carries an honest stage label. Here's Bona's.
- In production pilot with an established property-management firm — real portfolio, real money.
- Online rent payments are built and tested end-to-end in test mode; live card processing activates with our banking setup.
- Document storage is built and activates when storage is configured for a deployment.
- Not there yet: self-serve data import (onboarding is white-glove, with us), screening integrations, general-ledger accounting export.