ViaVelaViaVela · Property management
Bona runs the property office, and everyone sees their own truth.
One portfolio underneath. Five scoped views on top: the office, the owner, the resident, the maintenance crew, and the platform. Every amount is kept to the exact cent, every money action is audited, and anything not configured says so on screen.
Five doors into one system
- The office
- Portfolio, units, leases, work orders, charges, and financials, with a sidebar built for a day of switching between them.
- The owner
- An owner statement that reads like a statement: what came in, what went out, what is outstanding, by property.
- The resident
- A phone-first home: balance due, lease facts, charges, a maintenance request with photos, and nothing that belongs to another unit.
- The crew
- Work orders in the order they should be done, with the resident's own words and photos attached.
- The platform
- One console for the companies on the system, their plans and their activation: the operator's view, never a customer's.
Money, handled carefully
- Exact to the cent
- Every amount is stored in whole cents, so rounding never creeps into a total.
- Audited actions
- Every charge, credit, payment and adjustment carries who did it and when.
- Processor-hosted payments
- Card and bank details are entered with the payment processor, under its terms. ViaVela never receives or stores full card or account numbers.
Security, stated plainly
- Role boundaries the server enforces
- The office, the owner, the resident and the crew each see exactly what their role entitles them to, enforced on the server, not only in the screen.
- NIST-aligned practice
- Password hashing, optional multi-factor sign-in, session controls and audit logging, described as a posture, not a certification we hold.
- Data that stays yours
- Export is a feature, not a request. A company that leaves takes its records with it.
Where Bona is today, said plainly
Bona is feature-complete and has been through our own internal audit, and it is ready for a first pilot as soon as the hosting and payment accounts are live. No property-management company is on it yet; when one is, that is a fact we will state, not a claim we will make first.